MTN Ghana has set an ambitious goal of attracting 20 million customers to its Mobile Money service over the next three years.
Currently, the company has more than 14 million customers subscribing to the company’s mobile money service.
MTN Mobile Financial Services Limited General Manager Eli Hini, who disclosed this information in a media interview after the launch of MTN Mobile Money’s 10th-anniversary celebration, said the objective of the company was to get every customer of MTN to register for the Mobile Money service.
The decision, he said, was part of the government’s digital agenda to promote a cash-lite economy, where all monetary transactions were done electronically.
“We are looking forward to a future where Momo will be an acceptable mode of receipt and payment of all government transactions and every form of financial transaction,” he said.
To this end, Mr Hini said the company in the coming years would focus on education to enrol more people on the Mobile Money service.
He also said the MTN Mobile Financial Services Limited in the coming years was going to deal with the fraud menace to promote trust in the MTN Mobile Money service.
Mr Hini said the Mobile Money technological innovation MTN Ghana introduced 10 years ago had helped to make life comfortable and simple for most people in the country.
He said the MTN Mobile Money service had helped to promote financial inclusion and aided those without access to financial services to access financial service.
Mr Hini said in the first quarter of 2019 alone, about 411 million transactions had been recorded on the MTN Mobile Money platform.
“From less than 100,000 after six months of launch, our registered subscriber numbers have reached the 14 million milestone over the 10-year period. We started with nine partner banks and now working closely with 18 partner banks,” he said.
Mr Hini said MTN Mobile Money had about 124,000 agents across the country and between 2016 and 2018, about GH¢139 million had been paid as interest to about 10 million customers accessing the Mobile Money service.
Mr Hini commended all the stakeholders who have helped make the Mobile Money service successful.
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