Chowdeck Dragged to Court Over Hike in Food Prices

A consumer has sued Chowdeck at the Competition and Consumer Protection Tribunal over allegations that the food delivery platform quietly inflates menu prices on its app and website.

In the suit, Dolapo Adedeji accuses Chowdeck of applying undisclosed markups to the listed prices of meals, while presenting delivery and service charges as the only “extra” costs customers pay. The claim argues that consumers are not clearly told when a menu price already includes platform commissions or additional margins.

Adedeji stated that they placed an order through the platform, knowing the restaurant’s walk-in price. The price displayed on the app was allegedly much higher, and they initially assumed the increase meant a bigger portion or a difference in quality. According to the filing, the delivered meal did not match that assumption.

The claimant also alleged that direct enquiries with the vendor indicated that Chowdeck influences pricing on the platform, contradicting the notion that restaurants set their own prices. The suit claims some items were listed at roughly 25% to 50% above in-store rates,before delivery and service fees were added.

Adedeji is asking the tribunal to rule on whether higher-than-in-store prices without clear disclosure breach consumer protection rules, whether failing to explain that menu prices may include commission amounts is deceptive, and whether keeping certain non-refundable fees amounts to unfair trade practice.

Adedeji’s lawyer, Abdulrahman Akinyemi, said the case is aimed at improving compliance and transparency, not just winning compensation, adding that customers should be able to see exactly what they are paying for.