Shocking vs Surprising Ads: Which is Better?

One great way to get people to engage with your ad is to instil the element of surprise or like we’ve seen in some advertisements, shock. We live in a fast-paced world where people easily get bored with the content, and ads like any other form of media messaging are continuously innovating to keep viewers engaged.  While surprising or shocking ads can both attract the attention of the viewer, they do not achieve the same end result.